Privacy Policy
Effective Date: 18-2-2025
Welcome to Chrome Hearts US! Your privacy is very important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website https://us-chromeheart.shop/ or interact with us.
By using our website, you agree to the terms outlined in this Privacy Policy. If you have any questions, feel free to contact us at support@us-chromeheart.shop
1. Information We Collect
We collect different types of information to provide you with the best shopping experience.
a. Information You Provide
- Name, email address, phone number, and shipping address when placing an order.
- Payment details when making a purchase.
- Messages or inquiries you send through our contact forms or email.
b. Information We Automatically Collect
- IP address, browser type, and device information when you visit our site.
- Cookies and usage data to track browsing behavior (e.g., pages visited, time spent).
c. Information from Third Parties
We may receive additional information from payment processors or advertising partners to ensure smooth transactions and relevant advertisements.
2. How We Use Your Information?
We use your information to improve your experience and fulfill your orders:
- To Process Orders: Ensuring accurate delivery and payment processing.
- To Improve Our Website: Analyzing user behavior to enhance website performance.
- To Communicate with You: Responding to your inquiries or updating you on your order status.
- For Marketing Purposes: Sending special offers and updates, only with your permission.
3. Sharing Your Information
We do not sell your personal information to third parties. However, we may share your details with trusted partners in these situations:
- Payment Providers: To securely process transactions.
- Shipping Companies: To deliver your orders.
- Legal Requirements: If required by law to comply with regulations or protect our rights.
4. Cookies and Tracking Technologies
We use cookies to make our website work smoothly and provide a personalized experience.
- Essential Cookies: Help with navigation and site functionality.
- Performance Cookies: Track how you use our site to improve services.
- Advertising Cookies: Show relevant ads based on your interests.
You can manage your cookie preferences in your browser settings.
5. Your Rights
As a customer, you have the right to:
- Access Your Information: Request a copy of the personal data we hold about you.
- Correct Your Information: Update or amend any inaccurate details.
- Delete Your Information: Ask us to delete your data, unless we are legally required to keep it.
- Withdraw Consent: Opt-out of receiving marketing emails by clicking the “unsubscribe” link.
To exercise any of these rights, please contact us at support@us-chromeheart.shop.
6. Data Security
We take your data security seriously and use advanced encryption to protect your information. However, no online system is completely secure, so we encourage you to protect your passwords and devices.
7. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices, so we encourage you to review their policies before sharing your information.
9. Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. Any updates will be posted on this page with a revised “Effective Date.”
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please reach out to us:
Brand Name: Chrome Hearts US
Email: support@us-chromeheart.shop
Address:
915 N Mansfield Ave
Hollywood, CA 90038
United States
Thank you for trusting Chrome Hearts US